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4.9

Courteous

Valerie H., Virginia on

Everyone that i have had experience with within the company have all been very courteous, from the outside sales personnel, to the customer service people, to the delivery people-which has always been so accommodating.

Excellent Customer Service

Shannon W., Virginia on

I can't say how pleased I have been with the level of customer service that is provided by Miller's time and again. My account rep proves himself time and again when I need assistance. I appreciate the monthly check ins with him as well. Delivery is more timely that I ever expected and Roger is by far the best. He is kind, polite and always pleasant to be around. Please keep up the good work!

Great Customer Service

Melanie M., Virginia on

Great experience, excellent customer service.

Great Customer Service

Dawn M., Washington D.C. Metro on

We’ve been working with miller’s for 2 years now and they are a great locally owned company. They provide excellent customer service. Highly recommend Miller’s for all your office needs!

Always On Time

Melissa W., Virginia on

Miller's is always here the day after I place an order. I love it. Couldn't ask for anything more!

Helpful

Jodi C., Virginia on

Always a pleasure ordering from Miller's Supplies!

Excellent Customer Service

Gail A., Virginia on

I would like to give a shout out to William Mays, James Thornton, Alvin Fuqua and Cliff Smith. We ordered furniture for our office with William's help. James customer service skills were wonderful in making arrangements to deliver. Alvin and Cliff were awesome guys who sat up the tables and were so so nice in making sure we were happy with the products. I also, want to thank Andrew who delivers our supplies. He is so enjoyable to talk to and was the one who told us to check Miller's for office furniture. Miller's makes it easy to order supplies online and yes they are delivered the next day. Thank you for having loyal, customer service oriented employees.

Great Teamwork for New Furniture Project

Linda M., Washington D.C. Metro on

You did a great job on your design tweaks, final design and recommendations for our new DC space. You totally made our managing partners vision come true. Great job managing the delivery, installation and supervision of this project! Your follow up, communication, and supervision were outstanding! Thanks for everyone’s hard work from start to finish! I’d work with and recommend you all again anytime – great teamwork everyone!

Excellent service from Millers

Linda C., Maryland on

My company has been dealing with Miller's for over 10 years and I depend on them for all my office product needs. A special thanks to Bill Gross who is the person I usually deal with. When I need a special product he goes out of his way to find exactly what we are looking for from their many vendors. I always get through to an agent and never have to wait to give my order. I don't use the computer much so I call when I need an order and it is here the next morning, rarely a mistake, they get it right the first time they send it out and when I do need to talk to accounting they are pleasant and fix whatever problems promptly. I love working with Millers and will go no where else for my supplies. Their prices are great and the service is outstanding! If you have never tried them you should do yourself a favor and give them a try. You won't be disappointed. Linda Corey Artery Capital

EXCELLENT SERVICE

Nichelle H., Maryland on

I've been working with Mr. Barry for over 7yrs. The Millers service is amazing. If ever I am looking for something, I can email him what I'm looking for and he will find it and follow up with me within minutes. The deliver staff are very kind and helpful. I have always has impeccable service from the time I place my order, receive delivery and invoiced. We also have their Kuerig machines in our office and they take great care of our machines. I would highly recommend Mr. Barry and the Millers team.

Great service

Don R., Washington D.C. Metro on

We have been working with Don and Jimmy and have had excellent service from them. They came out and surveyed our property and our supply needs and have made suggestions that have saved us money. We also have new soap and towel dispensers which again saved us money as well as comments from staff and guests liking the new dispensers. When they say something will arrive it is here. They are great to work with and are good partners.

Excellent

Raul G., Washington D.C. Metro on

Millers has an excellent customer service always ready to help with any issue. Easy to order online, great quality products at a good price. I would like to give special thanks to Don Proia, always ready to help me, even when he«s on vacation. Very reliable.

Great Customer Service and Reliability

Frank P., Virginia on

Miller's has been our supplies vendor for 20+ years and I couldn't imagine using another vendor. They are easy to work with, always accommodating, and get us what we need when we need it, which is important in the legal industry when preparing for trials out of state. I've worked with a number of service reps over the years and they all have been very courteous, dependable, and go the extra mile to assist in finding the product you're looking for, even if it's not readily available from Miller's. Our current service rep, Craig Davis, falls into this same mold. I know that if I need a specific product or information, Craig is there for us. In our minds, it's Miller's as our office supplies vendor and no one else.

Services

Patty, Virginia on

My services with Miller's is Great. Delivery's are always next day and if I do have a problem customer services is great and Craig always there to help when I need something. Enjoy the company and services

Executive Assistant

Tina B., Virginia on

Miller's has been a wonderful company to work with. To be able to get a delivery the next day with no additional fees is a huge plus. Theresa always has a smile on her face when she comes in and very polite. Its always a pleasure to be able to reach out to Dan Brown via email and he responds back to you in a timely matter or will come by our office to discuss what we need. Very pleased with everyone!

Excellent Customer Service

Lucy B., Virginia on

Our firm has done business with Millers since 2004. Dan brown has been our representative since the beginning and he does an incredible job. He is always responsive no matter what the inquiry. Millers continues to offer better pricing than other vendors. The delivery personnel are the friendliest and are always willing to deliver supplies to any location in the office. Every one at Millers goes above and beyond every time.

Excellent in every way

Derek, Virginia on

Couldn't be happier with Miller's. My company has used millers longer than I have been here, which is almost a decade. When I 1st started I shopped around with other suppliers. After trying out a few I came back 100% to Millers. No other company had the personal touch on top of being able to supply our needs. Our Rep, drivers, and everyone else are always a pleasure and do not hesitate to go above and beyond!

Office Manager

Cheri R., Virginia on

Outstanding Customer Service!!! I have worked with plenty of office supply companies, and Millers by far has them all beat. Their pricing is competitive, the quality of their products are superb and they will stand by them; the follow-up and efficiency of staff is superior. You can't go wrong with Millers!

Always Great Service

Christine N., Virginia on

The team at Millers has renewed my faith in great customer service. They are fast, efficient, and friendly and always willing to help me find exactly what I need at the best price. They have transformed our coffee service while saving us money, lowering waste and environmental impact, and making for one happy office.

Counterpart International Review

Lindsey H., Virginia on

I have been working with Millers and Mike Cole for almost two years and have had nothing but excellent customer service, on time delivery and incredible help navigating the website when I can't find something I need. *****!

Customer Service Oriented

Linda C., Maryland on

I have been a loyal customer for years now. The service I received is outstanding. Especially Bill who I frequently call directly to take my orders. He always helps finding me items I need even if they are not included in your catalog. He is a godsend to me. The driver we have, I don't know his name I am embarrassed to say, is always pleasant and helpful. Over the years I have had many other supply companies come to my door wanting our business and I always turn them down flat even before they can start their speech. I tell them I am "married" to my supplier and will never change. I am the receptionist and have been here 14 years and it is my job to order supplies and I have always used Millers as my supply company. They bend over backwards to help you find just what you need. Their service is excellent, the drivers are gracious and professional and they rarely get my order wrong, which is a big problem with other companies I have found. If you haven't tried them you should, you will never go back to your old supplier.

AMAZING

Lisa T., Washington D.C. Metro on

I love ordering office supplies from Millers! They truly are the best! They have everything I need and my order is always out the next day. They are so helpful and easy to work with.

Wonderful Customer Service & Experience

AG, Virginia on

Working with Craig is a pleasure. Whenever we need to contact him he's always available to assist us with our Office Supply needs!!

Customer Service Oriented

Ann P., Virginia on

We have found Miller's Supplies at Work employees to be efficient, friendly and extremely professional. We are especially impressed with the "can do" attitude of our outside rep, Craig Davis. There is no task too large & his willingness to be competitive with his pricing is impressive.

Wonderful Personalized Service

Alison M., Virginia on

It's a pleasure working with Keith and we are thrilled with the products and turn-around time.

Craig Davis

Nina T., Washington D.C. Metro on

It's a pleasure to work with Craig. His responsiveness and professionalism are to be commended!

Craig Davis

Stacey P., Virginia on

Craig is extremely available to Ekko when we need anything. He is an asset to Miller's.

Miller Supplies

June F., Washington D.C. Metro on

Our company has been using Miller Office Supplies and Coffee/Beverage service for many years. Our representative, Craig Davis, is always responsive and goes out of his way to assist us. The person that delivers our supplies, Roberto, is the nicest guy and knows exactly where to put our supplies. it seems that Miller employees stay a long time and that says alot for the company.

Great Services

Patty, Virginia on

Orders are always next day. Service is great. If I have a problem or question all I have to do is contact Craig.

Excellent Response Times & Customer Service

Mary R., Virginia on

Working with Millers is great. We usually receive our order the very next day! If I have a question, Craig is ready with the answer. It is truly a pleasure.

Always Attentive

Nancy C., Virginia on

If you need attention to any facet of your office supply ordering, it will be attended to immediately. Whether the attention is to review overall pricing, to create new users on the account, do a pricing review, order something crazy for your boss, return an item, nothing slips through the cracks. Our account rep is the best in the business.

Great Service! Amazing Support!

John W., Virginia on

Having worked with Millers for the past six months, I am left with only one question: What's not to love?! The next business day delivery with no shipping charges? The near-immediate replies to questions and concerns? The professionalism and personal attention I receive from my Millers representative, Harry Naydock?! This company has earned both my respect, my business, and my highest recommendation. Absolutely exceptional!

Customer Service is the Most Important

John T., Washington D.C. Metro on

I have used Miller's off and on at various companies over the years. I have know Joe Mazzello for about 30 years, dealing with him with another company. Combining his sales/customer service with a to notch company like Miller's is a great plus. Not only is his service good, but he goes out of his way to get the best price and if they don't carry something, he endeavors to try to get it from somewhere else. I would also like to mention Bill Gross, who works with Joe. He also provides tremendous customer service as do all the staff I have dealt with from Miller's. They have a wide range of products adn services at great prices.

Impressive!

Eunice D., Virginia on

I recently joined my organization, and was introduced to Joe Mazzello by my predecessor. In the short time I've worked with Joe, he's gone above and beyond what is required of him to make sure we have all the supplies we need. Joe has been persistent in finding supplies for us, and is always responsive. As the review below states, the relationship matters to Joe a lot, and you can tell he cares about his clients and customers. It goes to show Millers is exceptional when it comes to customer service. I look forward to our work in the future!

Best Customer Service Around

Karen B., Virginia on

We have been purchasing office supplies and using Miller's coffee service for years now and are thoroughly pleased with everything about Miller's. Our account executive, Harry Naydock is always prompt with any reply to our inquiries, offers competitive pricing and personally follows up on any problems that you may have experienced with an order. The people who work in customer service and make deliveries are courteous, professional and prompt. Their entire staff follow the wonderful business model that Miller's is well known for!

The Relationship is Everything

Sonia R., Washington D.C. Metro on

Our Miller's account representative (Joe Mazzello) is extremely conscientious, knowledgeable, thorough and informed. We recently relocated our office and Joe was on site providing direction about placement of equipment, supplies, etc. It was VERY helpful. Joe is about relationships, and he's worked to build a great relationship with our organization. Joe, Enok Green, and all of the members of the staff with whom I've dealt are always courteous, professional, and happy to go the extra mile to satisfy the client. We really appreciate having this team of professionals service our account. They're the best!

Awesome

Darlene T., Virginia on

We have been ordering from Millers for a number of years. Have known Joe Mazzello for more years, when he was with another company. Miller's is lucky to have him. He is without a doubt the best ever. He goes above and beyond all the time and always pleasant to work with. We've ordered office, kitchen supplies and furniture and have never been disappointed. So Kudo's to Joe and Millers!!!

Customer Service

Tonya D., Virginia on

We have been using Millers for a couple of years now, and I am proud to say that we are extremely happy with the service we receive from the delivery guy to the customer service reps (Bettie Murray) and our account representative (James King). The delivery is next day and the website is user friendly. Our experience has been positive since we switch from our last supply company. Thank you for all you do, keep up the great team work.

Customer Service Going Beyond Expectations

Martin G., Virginia on

We have been using Miller's for almost 3 years now for our coffee services and it has been a great experience. Not only has our monthly expenses gone down but the time spent on fixing machines has nearly all but gone away. The equipment has held up over the constant usage of over 300 employees and the deliveries are always on time, dependable as can be. We also started using Miller's for those hard to get items that our other vendors just couldn't get quickly or for a reasonable price. Now I count on Miller's for everything from all of are kitchen supplies, printing and marketing items to the constant purchases and installations of TV's and ergonomic sit and stands. Miller's has definitely become that one stop shop that I can continually depend on in a crunch. Thanks to everyone that works so hard to keep this client vendor relationship running so smoothly. James King is without a doubt the most customer oriented sales rep I have had the pleasure of working with and really goes out of his way to always make sure we get exactly what we need. It is nice to know that whenever I send him an email, day or night, I can expect a quick response.

Exceptional customer service

Rishi A., Virginia on

This is my 10th year doing business with Miller's supplies and the experience I had all these year is brilliant. When it comes to customer service I have never seen another company that cares about customers than Miller's. Our sales representative Keith Courtney's customer services is exceptional and I cannot ask for more. The prices are competitive, delivery is super-fast, the website has improved a lot with easy online ordering and the returns are pretty easy to process. I highly recommend Miller's supplies.

VERY HAPPY

Cyndi J., Virginia on

We have been ordering from Millers for over 2 years and really appreciate the ease of ordering and returns. We are very pleased with the overall service of Millers and our representative Keith.

Millers Offers the Best Customer Service

John J., Washington D.C. Metro on

I have been purchasing office supplies from Miller's for over a year now. The customer service is totally excellent. I can order items at easy and even return them just as fast. Ken DeMarco is best Senior Account Executive with Miller's, he is easy to reach by phone(home and cell) to answer questions and solve supply issues. My experience has been absolutely positive!!

Great Service

Steve, Washington D.C. Metro on

I have been using Miller's for a number of years and have always been given great service. Their customer service was one the main factors in why I switched to them from Staples.

Always awesome service.

Ken C., Virginia on

I have been purchasing office supplies and furniture from Miller's for at last the last 6 years. I have always received exceptional service from their sales and office staff. Plus prompt next day delivery. With exceptional service like this I have no need to shop anywhere but Miller's for our office needs.

Satisfied Customer

Joe S., Maryland on

We've been customers with Miller's for a long time, and couldn't be happier with the service that they have provided over the years. I've said before that if more people did business like our rep, Jeff Mulvihill, does business the world would be a much more productive place. The response rate has been second to none for every request and issue that we have ever had. I would definitely recommend Miller's.

Long Time & Satisfied Customer of Millers

Ann G., Virginia on

Millers has been our vendor for many years now, and we could not be happier with this company! Their services and pricing can't be beat by other companies out there. Their Web Tool is very easy and user friendly and they provide next day service for their customers. We looking forward to many more years in dealing with Millers and their services.

Happy Customer

Joel N., Virginia on

I have been working with Miller's for several years now, and am very pleased with them. The level of service I receive from Miller's is always above expectations. I have worked with multiple representatives over the years, and I don't have a single complaint. I would recommend Miller's to anyone, they are an excellent company to work with.