Purchase Without Regrets 

Return without regret. If you’ve ordered the wrong item, the wrong quantity or have changed your mind about the order, you can return it for a full credit or exchange within 30 days of purchase.

Processing Returns

To process a return, go to www.millersconnect.com and log in with your username and password. Go to "Lookup Orders, Invoices or Quotes; Request a Return." With your original invoice you can request a return. You may also contact our staff at orders@millersoffice.com or call 800-451-3370 for assistance.

Return Requirements

All returns and exchanges must be returned in the original packaging with all included accessories. Any returns due to damaged merchandise must be reported within 5 business days. Please be sure to report the damage immediately when the package is delivered so that we can process your return claim. Defective items must be reported within 7 business days and must be returned in the original box.

Return Exceptions

We take returns for every product except:

  • Special Order and Custom Items
  • Food and Beverages
  • Pharmaceutical Items
  • Dated Products (such as calendars, organizers, etc.)
  • Assembled Furniture
  • Opened Ink and Toner Cartridges


Very Happy

Cyndi J.

We have been ordering from Miller’s for over 2 years and really appreciate the ease of ordering and returns. We are very pleased with the overall service of Miller’s and our representative Keith.